Yes

HELLO YOU. FORMALITIES FIRST; ARE YOU OF LEGAL DRINKING AGE IN YOUR COUNTRY?

No

T&Cs

WEBSITE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Polarity Distillery Ltd.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Polarity Distillery Ltd.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit F30, Acton Business Centre, School Road, Park Royal London NW10 6TD. Our company registration number is 14176199. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. You can find more information in our Privacy and Cookies policies
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

REFUNDS AND RETURNS

Due to the nature of our goods, we do not offer returns or refunds except when an order arrives damaged, defective or wrongly picked.

For any damage, defects or wrongly picked goods, please notify us at curiousminds@polaritygin.com within 1 day of observing the problem, including a photo of the products affected. We will send a replacement at our expense. If the product is damaged when the courier arrives, please refuse the parcel and ask the courier to return it to us. Contact us at curiousminds@polaritygin.com to let us know and we will make further arrangements.

Any refunds will be made to the same payment method as the one used to place the order. If you haven’t received a refund yet, please contact your bank / credit card company as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at curiousminds@polaritygin.com.